FESCO New Electricity Connection Process: Application, Procedure, and Tracking? Are you moving to a new location and need an electricity connection? In Pakistan, the process is made simple by the Water and Power Development Authority (WAPDA). Whether you prefer an online or offline application, both methods are straightforward. This guide will walk you through the steps to apply for a new electricity connection and track your progress.
How to Apply for a New Electricity Connection
You can apply for a new electricity connection either online or offline. Online applications are more convenient, but offline options are also available for those who prefer traditional methods.
Online Application Process
- Visit the official ENC (Electricity New Connection) website.
- Click on “Apply” to begin the process.
- Fill in the required details and upload necessary documents.
- Submit the application and keep the receipt for tracking.
- After submission, a team will inspect the location.
- Pay the required charges after the inspection.
- Once approved, the new meter will be installed and activated.
Offline Application Process
- Visit the nearest service center to collect or download the application form.
- Fill out the form with accurate details and attach required documents (e.g., NIC, NOC, property deed).
- Submit the form at the service center.
- Wait for an inspection, followed by a demand note for payment.
- Pay the charges and wait for installation and activation of the meter.
New Connection Category Slabs
WAPDA offers four connection categories based on load requirements. Each category has a specific process and estimated installation time.
| Category | Load Requirement | Estimated Time |
|---|---|---|
| Category One | Up to 15 kW | 30 Days |
| Category Two | 16-70 kW / 400 volts | 73 Days |
| Category Three | 71-500 kW / 400 volts | 73 Days |
| Category Four | Above 500 kW | Requires Own Transformer |
Documents Needed for New Connection
Here is the list of required documents for a new electricity connection:
- Copy of Property Ownership Document
- Attested Copy of Applicant’s NIC
- Copy of Neighboring FESCO Bill
- Attested Copy of Witness’s NIC
- Wiring Contractor’s Test Report
Connection Charges
Charges for a new connection include:
| Charge | Amount |
|---|---|
| Security Deposit | Rs. 2,000 |
| Connection Charges | Rs. 1,000 |
| Meter Installation Charges | Rs. 1,000 |
| NEPRA Charges | Rs. 200 |
| Total | Rs. 4,200 |
How to Track Your New Connection Application
After applying, you can track your application by:
- Visiting the ENC website.
- Clicking on “Track” in the sidebar.
- Entering your tracking ID and selecting your application type.
- Checking the status online.
Customer Support and Service Centers
Electricity supply companies in Pakistan offer robust customer service options:
- Visit a service center: Locate your nearest service center on the company’s website for any queries or to submit applications.
- Online complaint system: Available 24/7 for quick issue resolution.
- Helpline: Active on weekdays from 9 AM to 5 PM.
Conclusion
WAPDA has simplified the process of obtaining a new electricity connection through both online and offline options. By following this guide, you can ensure a smooth application process.
FAQs
If the connection is delayed, you can file a complaint, and the responsible office may be fined if they fail to meet the timeline.
For connections requiring more than 400 volts, the consumer must arrange and pay for the transformer installation.
Yes, you can request an upgrade in your load by submitting a new application with the necessary documents.
You can request a duplicate bill from the Our Website CheckBill of your electricity provider or visit the nearest service center.
