Capture current evidence
Take a clear meter photo showing the reading, meter number and date context before the next reading cycle changes.
Official correction preparation
How to Apply for Official Bill Correction at Local Sub-divisions
This guide helps you prepare before contacting the official office. It does not replace MEPCO, PITC or WAPDA procedures.
Compare bills and receipts
Keep current bill, previous bill, payment receipt, bank transaction ID and any arrears line that looks incorrect.
Write the issue clearly
State whether the issue is wrong reading, paid bill not updated, tariff category, FPA, arrears, meter defect or name/address detail.
Visit the subdivision
Submit the correction request to the relevant official MEPCO office and keep the diary or complaint number.
Common Correction Reasons
| Issue | Evidence to Prepare | Official Next Step |
|---|---|---|
| Wrong meter reading | Clear meter photo, current bill, previous bill | Request reading review at the subdivision office |
| Payment not updated | Bank receipt, transaction ID, date and amount | Ask for payment tracing or posting correction |
| Unexpected arrears | Older paid bills, receipts and arrears line detail | Request account ledger review |
| Tariff category concern | Connection type, load details and old bills | Request category verification from official staff |